The security of your personal information is our top priority. joya888 never sells or shares your data with third parties.
This Privacy Policy applies to the joya888.app website and all its associated services. By using the site, you agree to this policy. For any questions, please reach out to our support team.
Joya888 is a trusted online betting and gaming platform in Bangladesh. We value the privacy of every member and are committed to protecting their personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.
Our Privacy Policy is built in accordance with international data protection standards. We believe that transparency and trustworthiness are the foundation of a lasting relationship — which is why you have every right to know how each transaction and interaction on joya888 is handled.
This policy applies to all users of joya888.app — from registered members to casual visitors.
Joya888 collects two types of data — information you provide directly, and information collected automatically while you use the site.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration Form |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | Payment methods, transaction history | Payment Gateway |
| Usage Data | Login time, game history, bet records | Automatically |
| Technical Information | IP address, device information, browser | Automatically |
| KYC Documents | Photo of passport or NID | Verification Process |
We only collect information that is necessary to provide our services, ensure security, and fulfill legal obligations — nothing more.
Joya888 uses your information only for its intended purposes. We never use personal data for unrelated activities.
We never send marketing or promotional SMS without your consent. You can update your notification preferences at any time.
Joya888 stores your data on secure servers. Our data centers follow international security standards and undergo regular security audits.
How long we retain your data depends on its type and applicable legal requirements:
Once the retention period ends, data is securely deleted or anonymized. You may also request account deletion — our support team will process it within 30 days.
Joya888 does not sell your personal data. However, in certain limited cases, information may be shared with trusted partners:
All our third-party partners operate under strict confidentiality agreements. They are not permitted to use your data for any other purpose.
Joya888 uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.
As a joya888 member, you have several important rights regarding your personal information:
To exercise any of these rights, please support@joya888.appemail us or contact us via live chat. We will respond within 30 days.
Joya888 services are intended exclusively for individuals aged 18 and above. We do not knowingly collect any information from minors.
If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted. Age verification is in place at the time of registration.
If you suspect someone you know is underage and using joya888, please let us know immediately.
Joya888 uses multi-layered security measures to keep your information safe:
Please note that no one can guarantee 100% security on the internet. That's why you should always keep your password strong and never share it with anyone.
Joya888 may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
Registered members will be notified of significant changes via SMS or on-site notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you have any questions or concerns about our Privacy Policy, feel free to reach out to us:
Our privacy team typically responds within 24–48 hours.
We are committed to protecting your privacy — not just in words, but in action
Joya888 does not sell your personal data under any circumstances. Your information stays with us — nowhere else.
All your data is protected with 256-bit SSL encryption — the same standard used by banks to safeguard sensitive information.
Analytics data used to improve the site is fully anonymized — you can never be identified from it.
The identity verification process keeps your account secure, preventing anyone else from registering or transacting in your name.
Once the retention period expires, your data is automatically deleted. We do not hold on to outdated or unnecessary information.
Our Bengali-speaking support team is always on hand to assist with any questions or requests regarding your data.
Your privacy is our constant priority. Join joya888 and enjoy the most secure betting experience in Bangladesh.